Privacy Policy

Lance: Privacy Policy

Effective Date: August 26, 2025

At Lance, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information in connection with your use of the Lance platform ("Lance," "we," or "our").

Information We Collect

We collect information you voluntarily provide when you create an account and connect your email, calendar, invoicing, or messaging tools to Lance, including:

• Contact information (name, email, business details)
• Invoices, contracts, and client communications you authorize Lance to access
• Usage data, such as login activity, feature usage, and feedback

We only access data you explicitly grant permission to access.

How We Use Your Information

We use your information to:

• Detect overdue invoices and unresponsive clients
• Generate and send professional reminders on your behalf
• Provide insights, reports, and recommendations
• Improve our platform and develop new features

We do not sell your data. We may share data with trusted service providers under strict confidentiality to operate and improve Lance.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure storage, and access controls. However, no system can guarantee absolute security.

Your Choices & Rights

You can:

• Disconnect integrations at any time
• Request access to or deletion of your data
• Opt out of non-essential communications